CodeRED Security Breach

Posted

Wabasha County Residents,

Wabasha County Emergency Management was informed in late November 2025 about a potential security breach affecting our emergency notification system, OnSolve CodeRED.

At that time, OnSolve CodeRED was not able to confirm if any data had been accessed. Now they have provided us with the following information that their forensic investigators have found:

 An organized cybercriminal group has claimed responsibility for this incident, which affected the CodeRED platform, its customers and users. Law enforcement is actively investigating.

 Investigators believe that data associated with the OnSolve CodeRED platform may have been removed from the system. The CodeRED platform is generally used only for mass notification emergency alerts and, typically, maintains basic subscriber information. Although some data has appeared online, investigators have not yet confirmed whether it originated from CodeRED or determined the exact scope of the data involved.

To prevent further risk, the OnSolve CodeRED platform has been decommissioned and will not be restored.

Based on the information currently available, it appears the impacted dataset may include certain contact information provided by CodeRED users, such as:

 Name

 Address

 Email address

 Phone numbers

 Passwords associated with CodeRED user profiles

If you used the same password for CodeRED and any other accounts (personal or business) we strongly encourage you to change those passwords immediately.

The compromised system has been disabled and we are actively working with CodeRED by Crisis24 to replace the compromised system with an improved emergency notification system with new security enhancements. Safeguarding your personal information is of utmost importance to us.

We sincerely apologize for any concerns or inconveniences this incident may cause and we appreciate your understanding as we work to improve and protect your information in our emergency communication systems.

We will provide any updates as information becomes available.

If you have questions or concerns, please contact Brenda Tomlinson, Wabasha County Emergency Management

Director, at 651-565-3069 or at btomlinson@co.wabasha.mn.us.